Contact

We're here — and we're parents too.

Questions about your book, your order, or anything else? Write to us and we'll take care of it.

support@seeyoustory.com

Email us anytime. We usually reply within one business day.

Email Us

Before you write — quick answers

  • Book hasn't arrived? Most books arrive within the hour. Check your spam folder first, then email us with the delivery address you used — we'll resend or regenerate it.
  • Something wrong in the book? Tell us what you noticed (a screenshot helps) and we'll make it right.
  • Photo privacy question? The short answer: one-time use, then deleted, never for AI training. Details on our Privacy page.
  • Refunds? See Terms & Refunds — because books are custom-made, we fix rather than refund, but we always make it right.