Contact
We're here — and we're parents too.
Questions about your book, your order, or anything else? Write to us and we'll take care of it.
Before you write — quick answers
- Book hasn't arrived? Most books arrive within the hour. Check your spam folder first, then email us with the delivery address you used — we'll resend or regenerate it.
- Something wrong in the book? Tell us what you noticed (a screenshot helps) and we'll make it right.
- Photo privacy question? The short answer: one-time use, then deleted, never for AI training. Details on our Privacy page.
- Refunds? See Terms & Refunds — because books are custom-made, we fix rather than refund, but we always make it right.
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